Predictive Network Resilience

Predict Infrastructure Failures Before They Become Outages

PulseGuard is being developed as an AI-powered predictive resilience platform for multi-site organisations, designed to transform complex infrastructure telemetry into early warnings, explainable resilience scores and prioritised remediation actions.

It is designed for organisations operating hybrid environments spanning networking, identity, security, servers and cloud infrastructure across multiple locations.

Explore the PlatformView Pricing
  • Predict Named Failure Modes
  • Cross-Layer Root-Cause Intelligence
  • Explainable Resilience Scoring
  • ITIL-Aligned Remediation

Resilience Overview

Illustrative

Overall Resilience

87 / 100

Sites Monitored

12

Multi-site estate

Elevated Risk

2

Sites flagged

Topology

WANFirewallAzureSwitchADM365

Predicted Issue

WAN Capacity Degradation

Status

Preventative Action Recommended

Cross-layer correlation active
  • Real-World Telemetry
  • Predictive Intelligence
  • Cross-Layer Analysis
  • Actionable Resilience

About PulseGuard

From Reactive Monitoring to Predictive Resilience

Modern organisations depend on complex hybrid infrastructure spanning networks, cloud services, identity systems, security appliances and multiple physical locations. Yet many infrastructure tools remain reactive, generating alerts only after technical thresholds have already been breached.

PulseGuard is being developed to close the gap between traditional monitoring tools and complex enterprise AIOps platforms.

UK infrastructure downtime remains a major operational challenge

The following are market research figures cited in the PulseGuard business plan. They describe the wider UK market and are not PulseGuard-generated results.

£3.7bn

Estimated UK economic loss from internet and network failures during 2023.

8.8 million

Internet and network failure events reported during 2023.

50.5 million

Hours of operating time estimated to have been lost.

15%

Approximate proportion of organisations reported as beginning to lose revenue immediately following connectivity failure.

The Market Gap

Two different operational sequences

Traditional tools often monitor servers, networks, firewalls or applications individually. Enterprise AIOps tools can provide sophisticated analytics but are often designed for large organisations with dedicated Site Reliability Engineering or Network Operations Centre teams.

PulseGuard is being designed specifically for organisations operating complex hybrid infrastructure with lean IT teams.

Traditional Monitoring

  1. Threshold breached
  2. Alert generated
  3. Engineer investigates
  4. Root cause identified
  5. Remediation begins

PulseGuard Approach

  1. Degradation detected
  2. Cross-layer signals correlated
  3. Likely failure predicted
  4. Operational risk calculated
  5. Corrective action prioritised

Target Customers

PulseGuard is a B2B platform

The platform is being designed for organisations whose operations depend on distributed, business-critical infrastructure.

NHS Trusts and private healthcare providers

Multi-Academy Trusts and education groups

Multi-site retail chains

Hospitality groups

Regional manufacturing businesses

Professional services organisations

Financial services firms

Hybrid Operational Technology and IT environments

Ideal Customer Profile

  • Approximately 3–500 locations
  • IT teams of approximately 2–50 professionals
  • Windows Server environments
  • Active Directory
  • Microsoft 365
  • Microsoft Azure
  • Cisco networking
  • Fortinet security
  • Mixed-vendor infrastructure
  • Limited dedicated SRE/NOC capability
  • Strong requirement for business-critical service availability

The Founder

Domain expertise behind the specification

FF

Farhan Farooq

Founder & Chief Executive Officer

PulseGuard Ltd

Farhan Farooq has more than 10 years of experience running and supporting enterprise IT infrastructure across healthcare, education and commercial organisations.

Farhan provides the domain expertise, product specification and business leadership behind PulseGuard. Specialist machine-learning and software engineering capability will be recruited as development progresses.

Education

  • MSc Project Management
    University of Northampton, United Kingdom
  • BS Computer Electronics & Communication
    University of Lahore, Pakistan

Track-record highlights

99.9%

Infrastructure availability maintained across five healthcare sites.

200+

Critical infrastructure incidents resolved per month in a previous network-engineering role.

95%

Approximate SLA performance achieved.

40%

Approximate reduction in downtime during three major server migration projects.

10+

Geographically distributed branch locations supported during previous professional experience.

Expertise

  • Enterprise networking
  • Cisco routing and switching
  • LAN / WAN architecture
  • Windows Server
  • Active Directory
  • Microsoft 365
  • Microsoft Azure
  • Fortinet security
  • Hybrid infrastructure
  • Disaster recovery
  • IT service management
  • Infrastructure migrations
  • Root-cause analysis

Certifications & training

  • Cisco Certified Network Associate (CCNA)
  • Microsoft Azure
  • Microsoft 365 Endpoint Administrator
  • Fortinet NSE Level 4
  • ITIL 4 Foundation
  • CompTIA A+
  • CompTIA Network+
  • CompTIA IT Fundamentals

Development Roadmap

Planned delivery phases

Phase 1

Months 1–3

Research, architecture design and technical validation.

Phase 2

Months 4–6

Minimum Viable Product development.

Phase 3

Months 7–12

Paid pilot deployment and validation.

Phase 4

Year 2

Commercial product enhancement.

Phase 5

Year 3

Product optimisation, scalability and sector-specific capabilities.

These phases describe planned activity. An independent novelty search has been completed against the platform specification, with intellectual-property protection planned as development progresses.

The PulseGuard Platform

One Platform. From Infrastructure Signals to Preventative Action.

PulseGuard is being designed as a hybrid SaaS predictive resilience platform combining a lightweight read-only telemetry collector with secure cloud-based analytics.

Predictive Engine

The Predictive Engine is designed to analyse telemetry across networks, servers, firewalls, directory services and cloud infrastructure using supervised machine learning and correlation techniques. It is intended to identify degradation patterns before static thresholds are exceeded and predict specific infrastructure failure modes.

Potential predicted scenarios

  • WAN congestion
  • Active Directory replication problems
  • Hardware degradation
  • Firewall misconfiguration
  • VLAN-related problems
  • Infrastructure capacity issues

Move from reactive troubleshooting toward preventative infrastructure management.

Automation Workflows

PulseGuard's planned Automation Workflows will transform predictive insights into structured operational actions.

Planned capabilities

  • Prioritised remediation recommendations
  • ITIL-aligned incident workflows
  • Problem management tickets
  • Business-impact-based prioritisation
  • Service desk integration
  • Escalation workflows
  • Disaster recovery workflow integration

Help lean IT teams respond faster and more consistently.

Resilience Reporting & Audit Trail

This module is intended to translate technical infrastructure performance into business-readable resilience information.

Planned capabilities

  • Operational resilience metrics
  • Infrastructure health trends
  • Historical incident visibility
  • Recurring risk analysis
  • Timestamped audit trail
  • Executive reporting
  • Traceability from organisational score to affected sites and devices

PulseGuard is a resilience platform, not a regulatory certification platform, and does not certify organisations against compliance standards.

Operational Dashboard

PulseGuard will provide a real-time visual interface designed for technical and non-technical stakeholders.

Planned dashboard views

  • Site-level resilience heat maps
  • Operational risk indicators
  • Infrastructure health summaries
  • Predictive warnings
  • Incident priorities
  • Device-level risk scores
  • Trend analysis
  • Executive reporting

Provide engineers with evidence while giving senior leadership a clear picture of infrastructure risk.

Advanced Capabilities

Designed as a connected resilience system

Topology-Aware Telemetry

Maintains awareness of how devices, sites and services relate instead of analysing isolated metrics.

Cross-Domain Fault Correlation

Combines information across networking, security, identity, servers and cloud infrastructure.

Named Failure-Mode Prediction

Designed to predict specific likely failures instead of simply reporting abnormal behaviour.

Explainable Resilience Scoring

Converts infrastructure health into understandable operational risk while maintaining traceability to underlying evidence.

ITIL-Aligned Remediation Queue

Transforms predicted risk into prioritised corrective actions.

Change-Risk Simulation

Designed to evaluate the potential operational impact of infrastructure changes before implementation, including firmware upgrades, network reconfiguration, server migrations and maintenance activities.

Human-in-the-Loop Learning

Engineers can validate predictions and outcomes, helping the platform improve against each customer's infrastructure environment.

Lightweight Read-Only Collector

Designed for low-disruption deployment in hybrid and change-controlled environments using outbound connectivity, read-only operation and maintenance-aware alert suppression.

Supported Infrastructure

Planned integration ecosystem

These are the technology environments and integrations the planned platform is being designed around. They do not represent partnerships or vendor endorsements.

Networking

  • LAN
  • WAN
  • Cisco
  • SNMP
  • NetFlow

Security

  • Fortinet
  • Firewalls
  • Syslog

Microsoft Infrastructure

  • Windows Server
  • Active Directory
  • Microsoft 365
  • Microsoft Entra ID

Cloud

  • Microsoft Azure
  • Hybrid Cloud

Operations

  • ITSM systems
  • Service desks
  • Ticketing systems
  • REST APIs
  • Webhooks

Planned Technology Architecture

The intended technology stack

The stack below describes the planned architecture set out in the business plan. Components are not all currently live.

Front-End

React or Blazor

Back-End

ASP.NET Core

Artificial Intelligence

Python, TensorFlow

Data

SQL Server / Azure SQL Database

Hosting

Microsoft Azure, UK region

Identity & Security

Microsoft Entra ID, Role-Based Access Control, encryption, OAuth 2.0 / JWT approach

Analytics

Microsoft Power BI

Integration

REST APIs, Webhooks, Microsoft Graph, Azure APIs, SNMP, Syslog, NetFlow, PowerShell

How It Works

From Telemetry to Action in Seven Steps

The planned operating flow, from low-disruption deployment through to prioritised preventative action.

  1. Step 01

    Connect

    A lightweight read-only collector is deployed within the organisation's infrastructure.

    Designed to minimise infrastructure changes and operational disruption.

  2. Step 02

    Collect

    PulseGuard gathers operational telemetry across infrastructure layers.

    • LAN
    • WAN
    • Firewalls
    • Windows Server
    • Active Directory
    • Microsoft 365
    • Azure
    • Networking devices
    • Cloud services

  3. Step 03

    Analyse

    Relevant infrastructure data is securely transmitted to the planned cloud analytics environment.

    The system processes infrastructure behaviour rather than relying solely on isolated thresholds.

  4. Step 04

    Correlate

    PulseGuard maps relationships between signals across multiple infrastructure domains.

    Increasing WAN utilisation+
    Rising Active Directory replication latency+
    Recent firewall configuration change

    These should be analysed as one potentially connected operational scenario rather than three unrelated alerts.

  5. Step 05

    Predict

    Supervised machine-learning models analyse degradation patterns and estimate the probability of specific infrastructure failures.

    The objective is named failure-mode prediction before customer-facing service disruption.

  6. Step 06

    Score & Explain

    PulseGuard is designed to identify the factors behind a developing risk.

    • Likely root cause
    • Affected infrastructure layer
    • Affected site
    • Affected business services
    • Operational risk
    • Resilience score
    • Supporting technical evidence

  7. Step 07

    Recommend & Act

    The platform produces prioritised ITIL-aligned remediation recommendations.

    • Service desk
    • Incident management
    • Problem management
    • Ticketing platforms
    • Escalation workflows
    • Disaster recovery workflows

    Planned integrations may allow actions to flow into existing operational systems.

From

Alert overload and manual investigation

To

Prediction, explanation and preventative action

Illustrative Use Case

Multi-Site Healthcare Infrastructure

Active Directory replication latency begins rising across two locations while WAN capacity progressively degrades. Traditional monitoring may display separate alerts. PulseGuard is designed to correlate the behaviour, identify a developing pre-outage signature, explain which locations and services could be affected and recommend preventative intervention before authentication services fail.

This scenario is illustrative only and does not describe a deployed customer environment.

Market & Pricing

Built for a Growing UK Resilience Challenge

The opportunity PulseGuard is being developed to address, and the commercial model set out in the business plan.

£3.7 billion

Estimated UK economic losses from internet/network outages during 2023.

8.8 million

Estimated internet and network failures during 2023.

50.5 million hours

Estimated operating time lost.

20,000–40,000

Estimated number of UK organisations within the broader PulseGuard target profile.

£360M–£800M per year

Estimated Total Addressable Market stated in the business plan.

5,000–10,000

Estimated organisations within the initial serviceable target market.

£80M–£180M per year

Estimated Serviceable Available Market stated in the business plan.

Market figures shown are business-plan estimates based on the cited market research and market-sizing assumptions.

Pricing

Flexible Pricing for Multi-Site Infrastructure

PulseGuard's commercial model is designed around the size and complexity of an organisation's monitored estate rather than a simple per-device licence. The commercial journey begins with a paid pilot before customers transition to annual SaaS subscriptions.

Paid Pilot

£6,000

3-Month Engagement

Planned future pricing: £6,500 in Year 3.

  • Collector deployment
  • Telemetry collection
  • Resilience dashboard
  • Predictive alerts
  • Measured outcome report
Start With a Pilot

Core

£14,000 / year

Up to 5 sites

  • Predictive analytics
  • Resilience scoring
  • Root-cause correlation
  • ITIL workflows
  • API integrations

Planned future pricing: £15,000/year

Recommended

Professional

£28,000 / year

Up to 15 sites

  • Everything in Core
  • Advanced automation
  • Change-risk simulation
  • Enhanced reporting
  • Premium analytics

Planned future pricing: £30,000/year

Enterprise

£45,000 / year

15+ sites

  • Large-scale deployment
  • Bespoke integrations
  • Disaster-recovery workflows
  • Dedicated support

Planned future pricing: £48,000/year

Implementation & Onboarding

£5,000 one-off

Applicable to each new subscription.

  • Deployment
  • Collector installation
  • Environment configuration
  • Integration setup
  • Staff training

Planned future pricing: £6,000

Add-On Modules

£5,000 / year

Optional on any subscription tier.

  • Resilience reporting and audit trail
  • Change-risk simulation

Planned future pricing: £5,500/year

FAQ

Frequently Asked Questions

Clear answers about what PulseGuard is being developed to do, how it is designed to deploy and how it is priced.